Covid-19 Health & Safety Rules



These are our procedures which will help keep us all safe and well.


We open on Saturday 25th July at 9am.  We can’t wait to throw open our doors.  We will be open between 9am and 7pm, Monday to Sunday.  We will adhere to all Government guidelines and industry best practices so these may change in the coming weeks and months.


When we reopen ….


The Team at Rossis has been working hard to get us ready to reopen.  We can’t wait to welcome you back to re-boot your fitness regime once again.


Your safety and that of our team is our priority and we will continue to offer a premium wellbeing experience here at Rossis.  Within the Government guidelines we have put together timetables and bookable sessions for members only which will provide you with an all round health and fitness experience.


We have incorporated cleaning and sanitisation procedures and social distancing guidelines which are there to give you peace of mind.  We take our responsibilities to you very seriously.


What to expect when you come in ……


We are closely following both Government guidelines and industry best practices.  Social distancing will be practiced by our team members at all times.  


  • We will be socially distancing in our gym area to ensure there is space to work out safely.

  • There will be limited bookings for gym and swimming sessions plus group exercise classes.

  • All front of house staff will wear a visor to protect both members and other team members.

  • We ask members and team members to remain a safe distance apart in line with current social distancing guidelines.

  • Clear signage throughout Rossis explains all our procedures and we are here to support you in your fitness journey safely




We have increased our cleaning and sanitisation procedures to maintain hygiene from reception, through to the gym, swimming pool, studio, changing facilities and toilets.


Reception will be cleaned and sanitised on a regular basis  including doors, handles, surfaces and toilets.  Changing facilities such as lockers will be cleaned and sanitised after each session.  The gym will be monitored throughout each session and all members are respectfully asked to sanitise their equipment.


All our front of house staff have had full sanitisation training.  Our cleaning team will be visible during your visit to us.  There are increased sanitisation stations throughout Rossis.


We have introduced a booking system for gym and swim sessions plus the group exercise classes.  We know when you will be arriving and have implemented a full track and trace system.  Non-members can no longer attend to ensure our members have priority booking and access.


Rossis Safety


Our team are fully trained and understand what it is that they need to do to ensure your safety and the safety of those around them.  We do not expect any member or team member to attend Rossis if they are experiencing any symptoms of Covid-19.  We will expect all members and team members to sanitise their hands on arrival and wash hands thoroughly whilst here.

Front of house team members will wear PPE as required and as good practice will wear visors at all times.  Disposable gloves and aprons will be worn when cleaning and sanitising.

Enjoy your Rossis experience……


The gym is available with bookable, hourly sessions via fitsense, online or by calling reception.  The numbers in the gym are reduced to a maximum of 8 members.  Full social distancing measures have been put in place.  You may bring your own filled bottle of water but we are unable to offer a facility to fill your bottle up.  You cannot bring a towel but we will supply disposable blue roll.  We will expect you to sanitise the equipment that you have used ready for the next member.  We will perform a deep clean after each session.  Please attend wearing your gym kit as there are no changing facilities available for gym users.  A toilet is available in reception.  You can still have reprogrammes and personal training sessions.


These are 45 minute sessions bookable via fitsense, online or by calling reception.  Please attend wearing your swimming costume under your clothes - this is to minimise your time within the changing rooms.  You will be allocated a changing room on arrival.  You will be given a locker key.  Please ensure that you keep contact with surfaces to a minimum. There is a maximum of 4 members at any time.  The sauna, steam room and jacuzzi cannot be used at this time.  After swimming there are no shower facilities.


Group Exercise Classes

There is a timetable of classes available on the website and these are bookable via fitsense, online or by calling reception. Timings vary and numbers are reduced to 8.  Full social distancing measures have been put in place.  You may bring your own filled bottle of water but we are unable to offer a facility to fill your bottle up.  You cannot bring a towel but we will supply disposable blue roll.  Please attend wearing clothes and footwear suitable for your class as there are no changing facilities available.



Whilst using the gym or attending a class toilet facilities are available in the reception area and limited to the disabled toilet only.  The bistro won’t be open however you can purchase takeaway tea or coffee from reception.

Prioritise your own health, safety and wellbeing as well as those around you

Please don’t come into Rossis if you feel unwell.  Let us know if you or anyone in your household develops Covid-19 symptoms.  Wipe down equipment before and after use.  Wash your hands and use the sanitiser provided. Towels are not permitted but you can bring your own yoga matt and water bottle.  Remember to socially distance we all want to stay safe.  Where possible please download the fitsense app.  You can book classes and be kept up to date with all our latest information.  Make sure reception has all up to date contact details so you can be the first to find out about changes.


We respectfully ask that you speak to us first if you want to share your concerns, observations or help us to do better.  Social media is a great forum for communication and we love feedback.  At this time, in the first instance please make sure you come and talk to one of the front of house team.

We are here to help …..

Telephone :

01692 404966


Monday to Friday





  • Facebook - White Circle
  • Instagram - White Circle
  • Twitter - White Circle



North Walsham,
NR28 0JQ